My sister and I had an issue with our order last time, and the manager and staff there were so nice about it! The support team got back to us in a timely manner, and gave us 2 free burritos. All the staff there are friendly and extremely helpful. Definitely recommend this place!
Love this location, but sometimes the person ringing you up and taking your money compared to the person making your food can have very different dynamics. Last night the gentlemen that helped me make my food was extremely nice and attentive. But the guy that rang me up had me wait while he was more concerned about a customer that was two people behind me.
always very friendly staff. no long waits.
Today I ordered online for pick-up at 6:00pm. I ordered 4 burrito bowls. The pick-up was not ready until 6:23! I was not happy to wait, especially because the line inside the store was moving quickly, and they were just neglecting the online orders. Then, when I got home two of the four bowls had incorrect ingredients. One was missing beans and a salsa, and the other had lettuce when it was not supposed to. The taste was good, but just inaccurate. I hope that this service improves!
What is the locations deal? What is so difficult to understand when I ask for a “LITTLE bit” of everything? Poquito..! Apparently this translates to add ounces of each topping??? Umm yeah let me know how that works out for you. That’s right it doesn’t! You stuffed way to much in. Like I’d be better off stepping behind the counter and building one myself. Give me 25% off and I’ll build it. I mean you might as well make it a bowl... or just say sorry sir this ones on us, or your drink is free. Every other Mexican food joint knows how to roll a burrito with just the right amount. I’m not sure if they care or just don’t know how. Albeit both. Man I wish I had an alternative location to visit and give that franchise my business. These employees need training.
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